Date: June 24, 2010
Time: 6:00 p.m. to 9:00 p.m.
Instructor: Karl Krayer, PhD
Course Length: 1 evening (3.0 CEUs) HRCI Approved - General
Tuition: $225.00
Many scholars and professionals argue that the essence of effective leadership depends upon the ability to influence others. In this interactive and fast-paced program, explore how influencing, or "selling," differs from telling and coaching strategies. Discover how influence is effective in situations that vary depending upon the levels of power and authority held by the participants. Discuss the reasons that influencing is consistent with contemporary workplace practices that stress teamwork, collaboration, and cooperation. Learn the advantages of obtaining commitment to action plans rather than simple compliance. Build and practice a five-step model for influencing others applied to an actual situation that you have been, or will be involved with. Discover how to overcome objections to close a persuasive case successfully.
- Implement the desired management culture based upon influencing
- Distinguish among various management strategies on a situational basis
- Use influencing as an alternative to power and authority
- Apply and demonstrate in general business/management practices fact-finding skill, influencing steps and handling objections steps techniques.
Karl J. Krayer received his Ph.D. from the University of Oklahoma, specializing in organizational communication. He is the President of Creative Communication Network, a full-service company offering speeches and presentations, training and custom consulting and meeting facilitation for individuals, groups and organizations. Karl is a nationally renowned speaker, author and consultant who works with corporations and associations who want to assess and improve competency, teamwork and communication. He also provides informative, dynamic and entertaining presentations and workshops for small businesses that want to increase productivity and profitability.
This program has been approved for 3.00 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org
Click here to register.
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