University of Dallas CARE Network

University of Dallas CARE Network

The University of Dallas cares about the emotional and physical well-being of all students, as well as their academic success. UD has developed the Crusader Assessment Resource and Education (CARE) Network program which is managed by the Office of Student Affairs. The CARE Network is committed to a proactive approach to helping students succeed while maintaining a safe environment for the entire campus community.


The mission of the CARE Network is to identify students of concern, and devise a plan that gives students the tools and resources needed to overcome adversities and continue to matriculate through the University of Dallas.

How the CARE Network works

The CARE Network works most effectively when the University of Dallas community shares information about students of concern through CARE reports, phone conversations, emails or in-person with the Director of Student Affairs. Once a student had been identified as needing support, the CARE Network creates a specialized case management team that can best respond with an inclusive and suitable response to that particular student. Each case management team member is selected based on the relevant service their office can provide for the student of concern. Once the case management team is formed, the members connect with the student to help resolve the student issue. Connection methods include: emails, phone calls, check-ins from a Resident Assistant, communication with academic staff, and meetings with medical, mental or spiritual advisors. The appropriateness of each connection method is addressed by the CARE Network case management team and is determined on a case-by-case basis.

How does the CARE Network benefit the student?

The CARE Network proactively identifies students of concern and redresses threats to student retention. The team works to recognize and bridge the gap between poor academic performance, financial needs, social dysfunction, and emotional, behavioral or medical issues. Based on the student's situation, the CARE Network team provides the student with the appropriate resources for their specific needs.

How does the CARE Network identify students?

Anyone in the UD community can identify a student in need of the CARE Network. Students, parents, loved ones, faculty and staff can all file CARE Network reports via the online submission form found HERE, or send an email to the Director of Student Affairs. Members of the UD community should file CARE reports on student who display "red flags" such as: Reports of homesickness; Changes in family dynamic (sick family member, new baby, death in family, parent job loss, divorce); Loss of scholarship or financial issues; Exhibits of emotional, psychological or physical issues; Change in academic performance or grades.

CARE Network Case Management

All submitted CARE Network reports and emailed reports are recorded in the student's Student Affairs file. The case management team designated to handle each report is created based on the needs of the particular student of concern. The case management team corresponds with the other team members and the student through a combination of emails, phone calls, and meetings. The resources the case management team provides for the student include but are not limited to: Weekly advisor/advisee meetings; Student Affairs intervention; Parental notification; Additional counseling or medical treatment. All on-going assessments and progress reports are maintained in the student's file.

File A Report

To file a CARE report, please follow THIS link.


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