The University of Dallas is committed to maintaining a learning environment which promotes student academic excellence and personal development. Various schools and departments on campus have written procedures which allow students to appeal actions taken by the department which directly affect the student. If a student wishes to appeal a specific administrative decision, he/she should contact the appropriate department about their appeal process.

Students who have a concern about academic advising or other academic issues, including an action based upon academic policies, procedures, or deadlines, should contact the Office of the Dean of the college in which they are enrolled.

Student concerns or complaints pertaining to the offices of Admissions, Financial Aid, or the Registrar should be directed to the Provost in Carpenter Hall.

Students who have a general complaint pertaining to university policies, procedures, or personnel should provide a written statement outlining the nature of the complaint to the Dean of Student Life, Haggar University Center.

In every instance, the appropriate individual will investigate the complaint, seek an equitable solution, and respond to the student in a timely manner.

The University does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies:

Janis Townsend
Director of Human Resources
* Section 504/ ADA Coordinator
* Title IX Coordinator
* Age Discrimination Act Coordinator
Office of Human Resources
Carpenter Hall 2nd Floor
1845 E. Northgate Drive
Irving, TX 75062
(972) 721-5382

The University will not exclude or impede an otherwise qualified handicapped individual, by sole reason of handicap, from submitting an application for employment or from participation in University programs and activities. The University will provide any and all reasonable accommodations to facilitate handicapped applicants, students, employees, and guests access to and participation in University programs, events, classes, and administrative activities.

The University has designated Janis Townsend, Director of Human Resources, as the Section 504/ ADA Coordinator. Human Resources is located on the second floor of Carpenter Hall and the phone number is (972) 721-5382. The Coordinator is charged with ensuring that the University complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act.

University departments sponsoring events that are open to the public must include as part of the event announcement the clause: Persons with disabilities needing special assistance to attend should contact the ADA coordinator. at least 72 hours before the event. The University will provide reasonable accommodation to those requesting assistance.

Employees and students who complain of any alleged violations of the Rehabilitation Act of 1973 or the Americans with Disabilities Act may present their complaint to the Section 504 coordinator. The coordinator assists in an information resolution of the complaint or guides the complainant to the appropriate individual or process for resolving the complaint. Complainants who are not faculty, staff, or students who are not satisfied with the resolution of the problem by the coordinator may ask the Senior Vice President for Finance and Administration to review their situation. The decision of the Senior Vice President for Finance and Administration will be final.

The University does not discriminate on the basis of sex in its programs and activities. Any person alleging to have been discriminated against in violation of Title IX may present a complaint to the Title IX coordinator. The coordinator assists in an informal resolution of the complaint or guides the complainant to the appropriate individual or process for resolving the complaint.

The University has designated Janis Townsend, Director of Human Resources, as the Title IX Coordinator. Human Resources is located on the second floor of Carpenter Hall and the phone number is (972) 721-5382.