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COVID-19 FAQ

FAQ

Is the university closed?

No. Although many of our staff members are working remotely, our offices are still open. Counselors can still be reached by calling the main admission phone line (800-628-6999) or via their email addresses.

Where can I get the latest COVID-19 updates regarding UD?

You can read more about the University’s response to the coronavirus outbreak at udallas.edu/coronavirus.

When is the enrollment deposit due?

You can submit your enrollment deposit at any time through BannerWeb or your student admission portal. We have extended the deadline to June 1, after which point the deposit becomes non-refundable.

Are you still reading applications?

Yes. The Admission Committee is still reviewing applications.

Are you still processing financial aid?

Yes, and notifications will continue to be sent through email.

How do I speak to an admission counselor?

We recommend trying to reach our counselors via email at crusader@udallas.edu.

I had a personalized visit scheduled, is it canceled?

Yes, all campus visits and tours are canceled through the end of April. To sign up for a visit at a later date please follow this link.

How can I learn more about UD’s campus if I’m not able to visit?

Get connected. You’ll find a live tour of our campus on Facebook. We also encourage you to follow us on Twitter, YouTube and Instagram and keep an eye out for upcoming virtual events. 

Contact Us:

Office of Undergraduate Admission & Financial Aid
Email: crusader@udallas.edu
Toll Free Phone: 800-628-6999

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