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James Miller, Ph.D.

James Miller is an analyst/programmer for Verizon Communications. He received an M.S. in Applied Mathematics from Baylor University and a Ph.D. in Statistical Science from Southern Methodist University. He has worked for Verizon and its predecessor companies for 25 years. He began his career teaching Statistical Process Control to operations managers and working with process teams to develop and analyze business metrics. Currently, he maintains a data warehouse and web-based analytics platform for reporting performance and productivity metrics for wireline operations. Miller is a senior member of the American Society for Quality and a member of the North Texas Chapter of the American Statistical Association. He also enjoys singing in a choir, writing music, jogging and listening to audio books.