Undergraduate FAQs

Frequently Asked Questions

What is the Title IV code for UD (use this code for FAFSA)?

003651

When should I complete the FAFSA?

The FAFSA will be released on October 1st of each year.  The income information will be based on 2017 tax information (called prior prior year or PPY) for 2019/2020. For financial aid in Fall 2019, Spring 2020, or Summer 2020, please complete the 2019/2020 FAFSA which is available now. 

What is the deadline for FAFSA?

There is no deadline for FAFSA! If you meet eligibility requirements, UD will award available funding upon receipt of your FAFSA and any additional documentation required.
There is, however, a PRIORITY deadline of January 15! If your information is complete as of this date (this includes any verification information), UD will ensure you will receive the maximum funding within the programs for which you may be eligible. All applications are processed as quickly as possible on a funding availability basis. Some programs, especially grant programs, have limited funding so the earlier UD receives your application along will all supporting documentation, the greater chance for you to receive funds from these particular programs.

Is the FAFSA application the only application UD requires for applying for financial aid?

Yes, UD does not require any additional application for financial aid. If you are applying for our Rome program, however, you will be required to complete an additional application to ensure proper awarding. (Attendance in the Rome semester usually occurs after the student has earned at least 30 credit hours at UD).

What is Verification?

Please refer to the Apply for Financial Aid page for additional information on being selected for verification.

Do I have to apply for financial aid each year?

Yes, your eligibility for financial aid is not automatic each year. You should complete a new FAFSA starting each October 1st for the following academic year. 

I transferred from another university. Does my financial aid transfer to UD?

No, your aid will not transfer. Your financial aid eligibility must be re-calculated at UD. You do not need to complete a new FAFSA, however, you must add our school code to your existing FAFSA. You can add our code to your current FAFSA by going to https://studentaid.ed.gov/sa/fafsa and adding 003651 to the list of schools to receive your information. You can also contact FAFSA by calling 1.800.433.3243. Until our school code is added to your FAFSA, UD will not be able to determine your eligibility. (Give it 3-5business days for UD to receive the application after you submit the FAFSA).

What is an Award Letter?

The award letter is the official notification of the types and amounts of financial aid offered you. If you are a new student at UD, you will receive an official award letter by US mail. You must make sure the address UD has on file is correct so this award letter is not delayed. Subsequent letters (as a result of changes to your packet), and if you are a continuing student, will be emailed, and you will be able to accept or decline your award online using BannerWeb.

Do I need to complete any additional paperwork if I was offered loans, work study or any grants on my award letter?

Yes, all loans require a MPN (Master Promissory Note) and entrance counseling in order for your funds to be released to UD. Directions to complete the MPN and any other additional paperwork will be sent to you for completion. If you are a continuing student at UD, you may check for missing documents on BannerWeb

When will award letters be available through US mail or by BannerWeb?

All new freshmen and transfer students will be mailed their original award letters beginning after March 1. Continuing students' awards will be available for view on BannerWeb beginning in May.

What if I have questions concerning any financial aid?

You may contact a financial aid counselor at 800.628.6999 or 972.721.5266.

Who is my financial aid counselor?

If I accepted all awards and turned in everything into the Financial Aid Office, why isn't my aid showing at Student Account Services for pending aid?

You should contact the Office of Financial Aid to determine if there is a problem with the award.

If I want to pay by using credit cards or want to sign up for the payment plan at UD, what do I do?

You may contact the Student Account Services at 972.721.5144 for assistance.

I have been offered the Work Study program and have accepted it. How do I secure a job on campus?

You must contact the Office of Human Resources for securing an on campus job. Being offered Work Study does not secure a job on campus.

Why doesn't my work study show as a payment on my Student Account Services statement?

Work Study cannot be counted as a payment as this program is based on numbers of hours worked and income earned. Since the student has not worked, there is no way to guarantee payments. When determining the balance, you cannot use the work study award offered.

When will my phone calls be returned during the busy awarding season?

Phone calls may be placed on voicemail during the busy awarding season, however, the policy of the Office of Financial Aid is to return all phone calls received within 48 hours of receiving them. Please make sure when you leave voicemails, we have correct numbers to contact you. We may return calls after 5 pm so please leave home, work, and cell numbers if possible. 

How do I report outside scholarships to UD?

Go to BannerWeb and log on. Click on 1) Financial Aid, 2) Award, and 3) Award for Aid Year. Pick 2018/19 Aid Year from the drop down menu. You may submit your outside scholarships electronically to our office on the Resources/Additional Information tab. UD may have to make changes to your existing financial aid awards, if necessary. All outside scholarships are placed on our financial aid system, however, it will never show on the official award notification. Student Account Services will be able to access the information to assist you in determining your balance owed.

 

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