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BannerWeb Student Reference Guide

BannerWeb is the University of Dallas' student information system. Within BannerWeb, students can register for classes, view and accept their financial aid, view grades, manage personal information, and much more. Below are some FAQs and how-tos for some of BannerWeb's functions and processes. 

Log on to BannerWeb Student

General Information

What is my username and password for BannerWeb?

Your username will be the first part of your student email address before "@", and your password will be the same as signing into a computer on campus. If you have not logged into a computer on campus or have not changed your password, it will be your student ID number. 

How can I bookmark BannerWeb?

BannerWeb utilizes single sign on. Each time the link is accessed a new Security Assertions Markup Language (SAML) token is generated. If you want to bookmark the BannerWeb link you will need to perform the following steps to successfully copy the URL for bookmarking:

  1. Copy the following link address: https://studentssb-prod.ec.udallas.edu/StudentSelfService/ssb/studentCommonDashboard
  2. Go to Bookmarks within your web browser
  3. Add new bookmark and name the bookmark
  4. Paste the copied URL
  5. Save the new bookmark

If you do not directly copy the link address above, you may receive a message reading “Authentication Error! Something went wrong during the authentication process. Please try signing in again.” 

Can alumni access BannerWeb?

 Yes, alumni will still be able to access BannerWeb-Student. Your username will be the first part of your student email address before "@", and your password will be the same as signing into a computer on campus. If you have not logged into a computer on campus or have not changed your password, it will be your student ID number. If you receive an authentication error please email support@udallas.edu your account may need to be reactivated.

Using your Mobile Device with BannerWeb

 I get a blue screen with SAML logout uccessful. What does that mean?

There could be two reasons that you are receiving this error. The first reason is that you have timed out of the session you were previously logged into. BannerWeb has a timeout set at 120 minutes. After 120 minutes of inactivity you will be automatically signed out.

The second reason could be that you have an active session that is trying to use a different SAML token competing against the current login. Only one BannerWeb session should be logged into at once if you are on a mobile device. Please follow the steps below to assist with resolving the log in issue.

  1. Exit out of all BannerWeb pages from your mobile device
  2. Access the BannerWeb-Student link
  3. Log into BannerWeb-Student using your single sign on credentials 
    • Note: If you do not know your single sign on credentials review the "What is my username and password for BannerWeb" from the above FAQ.
  4. After succesful sign in, you will be able to navigate the landing page and access the links needed to complete your session

Academic Records

How do I request an official transcript?

  1. Log into BannerWeb with username and password
  2. Click the Request Transcript tile
    • Note: When clicking Request Transcript you will be redirected to the National Student Clearinghouse website for University of Dallas. 
  3. Click Order Transcript(s)
  4. Follow the instructions provided by the National Student Clearinghouse by entering your personal and student information
  5. Follow the instructions provided by the National Student Clearinghouse by selecting the transcripts needed and delivery details
  6. Confirm the order and checkout

How do I view an unofficial transcript?

  1. Log into BannerWeb with username and password
  2. In the top left hand corner click the Banner Menu icon (four squares)
  3. From the drop down click on Student Records
  4. Click Academic Transcript
  5. Select the Level and Type for the Display Transcript Options
  6. Click Submit
  7. The transcript will appear based upon the Level and Type
  8. Click the Home Button to go back to the Aid and Accounts & Student Links Landing page
  9. Click the Profile to Sign Out

How do I view my grades?

  1. Log into BannerWeb with username and password
  2. Click the View Grades tile
  3. Select a term to view grades for that term
  4. Select a student level to view grades for that term
    • Note: Multiple levels will be presented if you have undergraduate and graduate records. 
  5. You are also able to view details regarding your GPA, your primary curriculum, secondary (optional) and related course work. When clicking on View Details next to GPA Summary you will be presented with Term specific GPA information:
    • Selected Term – Term GPA by institutional course work by the selected student level
    • Institutional – Cumulative GPA of institutional course work for the selected student level
    • Transfer – Transfer GPA by the selected student level. Please note you may or may not have transferred courses from prior institutions
    • Overall – The overall GPA by the selected student level
  6. When clicking on View Details next to Primary Curriculum you will be presented with program related details such as level (student level can be Undergraduate or Graduate), college, degree being sought, program, campus, admit term, and major/minor.
    • Note: You may or may not have Secondary Curriculum associated to your student record for the term and student level.
  7. Once grades have been viewed you are able to use the Home button to navigate back to the Registration landing page or sign-out of the page.
    • Note: If there are multiple student levels throughout your student life cycle (i.e. undergraduate and graduate) then you will be able to select a term and student level.

Financial Aid

How do it view my financial aid information?

  1. Log into BannerWeb with username and password
  2. Click the Financial Aid tile
  3. Click the Award Offer tab

How do I upload financial aid documentation?

  1. Log into BannerWeb with username and password
  2. Click the Financial Aid tile
  3. Click the Financial Aid Documents button
  4. Select the requirement from the Select Requirement dropdown
  5. Click the paperclip icon and attach a pdf or image file
  6. (Optional) Add a comment to the file in the Comments button
  7. Click the Upload Document(s) button to submit the document(s)

To view a list of preivously uploaded documents, click the My Documents tab along the top. To view the document, click the eye icon next to the corresponding document. 

Student Worker

How do I get to my timesheet?

  1. Log into BannerWeb with username and password
  2. Click the Student Worker - Employee Access tile
  3. Click the Enter Time button from the My Activites menu

If the Bursar needs me to upload a document, where can I do that?

  1. Log into BannerWeb with username and password
  2. Click the Bursar - Document Upload tile
  3. Select the document type from the Select Document Type dropdown
  4. Click the paperclip icon and attach a pdf or image file
  5. (Optional) Add a comment to the file in the Comments button
  6. Click the Upload Document(s) button to submit the document(s)

To view a list of preivously uploaded documents, click the My Documents tab along the top. To view the document, click the eye icon next to the corresponding document. 

Registration

How do I get to the Registration landing page?

  1. Log into BannerWeb with username and password
  2. Click the Register for Classes tile to access the Registration Page
  3. You will be presented with the Student Financial Responsibilities Agreement
    • Note: You will only be presented with the Student Financial Responsibilities Agreement upon each term. After completing the agreement, it will not appear again until the following term. If you have already completed the agreement, the step below will not be presented.
  4. Review the Student Financial Responsibilities Agreement
  5. Click Agree to acknowledge the Student Financial Responsibilities Agreement
    • Note: To continue, you must agree to the terms of the Student Financial Responsibilities Agreement. If you do not agree, you will not be able to continue with registration.
  6. Enter your full name within the signature line
  7. Enter your electronic signature 
    • Note: Your electronic signature will be your last name and last 4 digits of your Student ID.
  8. Confirm electronic signature
  9. Click Submit
  10. Upon successful submission, click Ok to continue to registration

How do I view the Course Catalog?

The course catalog can be found on the UD website: Course Catalog

Additionally, the course catalog can be found in BannerWeb:

  1. Click on Browse Course Catalog 
  2. From the drop-down menu Select a Term
  3. Click Continue to the next page to enter search criteria 
  4. The basic course search criteria will be presented. You have the ability to search by subject, course number, and keywords. You have the ability to use a combination of search criteria to narrow down your search:
    • Subject – When using Subject for the course search option, you will be presented a drop-down list of course subjects
    • Course Number – This allows you to search by course number. When searching by only course number your search results will bring back all courses that match the number
    • Keyword – Keyword search allows you to search by key words in the course title.
    • Advanced Search – Advanced Search allows you to narrow down your search results with more criteria. 
  5. Once you have determined your search criteria click Search
  6. The next page will have the search results
  7. Course Title Link – When clicking the Course Title Link you will be presented with course details related to the course
  8. View Sections – You can view course sections for the selected term where registration is open
  9. Items per Page – This allows you to view more or less items within the viewing pane
  10. Columns – This allows you to personalize the results and viewing of the courses. You can have all columns available, or select which columns you would like to be present when viewing the Browse Courses results page. 
  11. Search Again – By clicking Search Again, you will be taken back to the Course Search Criteria Page
  12. After browsing the Course Catalog, you can click the Home button to access the Registration landing page

How do I view current Class Sections being offered?

  1. Navigate to the Registration landing page
  2. Click on Browse Classes 
  3. From the drop-down menu Select a Term
  4. Click Continue to the next page to enter search criteria 
  5. The basic course search criteria will be presented. You have the ability to search by subject, course number, and keywords. You have the ability to use a combination of the following search criteria to narrow down your results:
    • Subject – When using Subject for the course search option, you will be presented a drop-down list of course subjects
    • Course Number – This allows you to search by course number. When searching by only course number your search results will bring back all courses that match the number
    • Keyword – Keyword search allows you to search by key words in the course title.
    • Advanced Search – Advanced Search allows you to narrow down your search results with more criteria. 
  6. Click Search to review related search results
  7. The results will be in a grid view with columns of Title, Subject Description, Course Number, Section Number, Hours, CRN (course reference number) Term, Instructor, Meeting Times and Location, Campus, Status, and Attributes.
  8. After browsing available classes, you can click the Home button to access the Registration landing page

How do I use the Prepare for Registration page?

  1. Navigate to the Registration landing page
  2. Click on Prepare for Registration 
  3. Select a Term from the drop-down menu
  4. Click Continue 
  5. Review Registration Statuses or other alerts that may restrict registration for the selected term
    • Note: Registration statuses or alerts can include permitted to register, academic status is in good standing, there are no holds that prevent registering, and any other requirement that might be outstanding to register for the selected term. Use this information to contact University of Dallas to clear holds or other items preventing registration. 
  6. After reviewing the Prepare for Registration page, you can click the Home button to access the Registration landing page

How do I register for classes?

  1. Navigate to the Registration landing page
  2. Click on Register for Classes
    • Note: Undergraduate students must meet with their advisors prior to registering for a class to obtain their Alternate PIN to register for a class.
  3. Using the drop-down list, select a Term that is Open for Registration and click Continue
  4. Click Continue to the next page to enter search criteria 
  5. The basic course search criteria will be presented. You have the ability to search by subject, course number, and keywords, with a combination of search criteria to narrow down your search
    • Subject – When using Subject for the course search option, you will be presented a drop-down list of course subjects
    • Course Number – This allows you to search by course number. When searching by only course number your search results will bring back all courses that match the number
    • Keyword – Keyword search allows you to search by key words in the course title.
    • Advanced Search – Advanced Search allows you to narrow down your search results with more criteria. 
  6. Click Search to review the related search results
  7. Review the results and click Add when you have identified a class section that will fit your schedule.
    • Note: when clicking Add, the class section will appear within the summary section as Pending registration. You must click Submit in the lower right-hand corner to fully register for the class. The field next to it when clicking submit, indicates the action you are about to take. For this example, the classes are pending a “registered” status.
  8. Once the class section has been added and pending registration, you can click search again to add another course
  9. After all classes have been added, you can view the tentative schedule in the schedule pane
  10. Click Submit to register for the selected classes for the term
    • Note: All classes that were pending should now have a green Registered status and the schedule should no longer be grayed out. If the classes do not have a registered status, you are not enrolled in the course.
  11. After successful registration with no classes in pending status, you may view your class schedule to the left

How do I register for classes using Course Reference Numbers (CRNs)?

  1. Click on Register for Classes 
    • Note: Undergraduate students must meet with their advisors prior to registering for a class to obtain their Alternate PIN to register for a class. 
  2. Using the drop-down list, select a Term that is Open for Registration and click Continue
  3. From the Register for Classes landing page click Enter CRN’s tab
    • Note: Prior to using CRN’s to register, you should have looked up the CRN’s of each class.
  4. Enter the CRN within the first CRN field
  5. Click Add Another CRN
  6. Once all CRN’s for the term you are registering have been entered click Add to Summary
    • Note: When clicking Add to Summary, the class section will appear within the summary section as Pending registration. The field next to it when clicking submit, indicates the action you are about to take. For this example, the classes are pending a “registered” status. You must click Submit in the lower right-hand corner to fully register for the class.
  7. Click Submit to register for the classes
    • Note: Upon successful registration the Summary pane will have updated status of Registered.
  8. After successful registration and no classes are in pending status you may view your class schedule to the left in the calendar view

I have a registration error, what does it mean?

Duplicate Course – This error message means you are already successfully registered for another a section/meeting time of the same course. You will need to remove the duplicate before adding new sections. 
College Restriction – This error message means that you have tried to register for a section that is only available to students admitted into a specific college/school (Braniff, College of Business). 
Student Attribute Restriction – This error message means the class section is restricted to students with a specific student attribute (such as honors). 
Program Restriction – This error message means the class section is restricted to students in a particular program. If you receive this message it means you are not associated with the program. 
Cohort Restriction – A cohort restriction means that the class section is specifically for a cohort. 
Class Restriction - This means that you have tried to register for a class that is only available to students in specific classes (freshman, sophomore, junior, senior). 
Closed Section  This means that the section/meeting time is full. There is no space available in the section. You will need to search for another class section. 
Corequisite is Required - This error message means that the major requires another course or courses be taken during the same semester.
Degree Restriction – A degree restriction error means the class section is restricted to students in a particular degree. 
Level Restriction – A level restriction error means that you have tried to register for a class that is only available to students with a specific level (Undergraduate, Graduate). 
Major Restriction - A major restriction error means that you have tried to register for a class that is only available to students with specific majors.
Field of Study Restriction – Major departments place restrictions on some of sections of their courses. As a result, certain sections of a course are reserved for a particular major. Although the course may be required for your major, the section/meeting time you are trying to register for is reserved for students in another major. If you get this message you will need to search and register for another section that has no restrictions. 
Prerequisite and Test Score Error – Major departments may place prerequisite or test scores on their sections. What this mean is you need to successfully complete a lower level course or test prior to registering for this section. 
Time conflict with CRN XXXXX – You are registered for another course that means at the same time as one you are now trying to add. You may not register for courses with conflicting times. 

How can I check course restrictions prior to registering?

  1. Navigate to the Registration landing page
  2. Click on Register for Classes 
    • Note: Undergraduate students must meet with their advisors prior to registering for a class to obtain their Alternate PIN to register for a class.
  3. Using the drop-down list, select a Term that is Open for Registration and click Continue
  4. Enter search criteria for the class you are trying to register
  5. Click the class section tile to view more information about the class
  6. The Class Detail pop out will appear having more information about the class you are trying to register
  7. Review the following sections to identify any restrictions:
    • Attributes
    • Restrictions
    • Corequisites
    • Prerequisites
  8. After reviewing click Close and add the class section if there are no restrictions impacting your registration