BannerWeb is the University of Dallas' student information system. Within BannerWeb,
students can register for classes, view and accept their financial aid, view grades,
manage personal information, and much more. Below are some FAQs and how-tos for some
of BannerWeb's functions and processes.
What is my username and password for BannerWeb-Student?
Your username will be the first part of your student university email address before
the "@", and your password will be the same as signing into a computer on campus.
If you have not logged into a computer on campus or have not changed your password,
it will be your student ID number.
Who do I contact for Registration, Academic History, and Program Changes?
If you have questions about registration, changing majors, grades, academic history,
etc please contact the Office of the Registrar at:
Office of the Registrar Cardinal Farrell Hall, Ste. 180 1845 E Northgate Dr Irving, TX 75062 Phone: 972-721-5221 Fax: 972-721-5132 Email: registrar@udallas.edu Office Hours 8:00 a.m. - 5:00 p.m. Monday-Friday
How do I bookmark BannerWeb-Student for Registration?
BannerWeb utilizes single sign on. Each time the link is accessed a new Security Assertions
Markup Language (SAML) token is generated. If you want to bookmark the BannerWeb link
you will need to perform the following steps to successfully copy the URL for bookmarking:
Copy the following link address: https://studentssb-prod.ec.udallas.edu/StudentSelfService/ssb/studentCommonDashboard
Go to Bookmarks within your web browser
Add new bookmark and name the bookmark
Paste the copied URL
Save the new bookmark
If you do not directly copy the link address from above, you may receive a message
stating “Authentication Error! Something went wrong during the authentication process. Please try signing in again.”
Can alumni access BannerWeb-Student?
Yes, alumni will be able to access BannerWeb-Student. Your username will be the first
part of your student email address before the "@", and your password will be the same
as signing into a computer on campus. If you have not logged into a computer on campus
or have not changed your password, it will be your student ID number.
If you receive an authentication error please email support@udallas.edu . Your account may need to be reactivated to access BannerWeb-Student. When entering
a support ticket please provide details of the error along with your student ID, First
Name, Last Name, and phone number.
Using your Mobile Device with BannerWeb-Student
I get a blue screen with SAML logout successful. What does that mean?
There could be two reasons that you are receiving this error. The first reason is
that you have timed out of the session you were previously logged into. BannerWeb
has a timeout set at 120 minutes. After 120 minutes of inactivity you will be automatically
signed out.
The second reason could be that you have an active session that is trying to use a
different SAML token competing against the current login. Only one BannerWeb session
should be logged into at once if you are on a mobile device. Please follow the steps
below to assist with resolving the log in issue.
Exit out of all BannerWeb pages from your mobile device
Note: you will need to exit/close the web browser before continuing to the following
steps.
Access the BannerWeb-Student link
Log into BannerWeb-Student using your single sign on credentials
Note: If you do not know your single sign on credentials review the "What is my username and password for BannerWeb" from the above FAQ.
After successful sign in, you will be able to navigate the Student Landing page and
access the links needed to complete your session
How do I clear my web browser cache?
When troubleshooting issues with any site, always exit your browser completely after
clearing your cache before attempting to access the site again. In Windows, close
all your browser windows; in Mac OS X, quit your browser.
Chrome
On your computer, open Chrome.
At the top right click on more (three vertical dots).
Click More tools > Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to “Cookies and other site data” and “Cached imaged and files”, check the boxes
Click Clear.
Edge
On your computer, open Edge
Click the 3 dots in the upper right corner of the browser.
Choose Settings.
Under Clear Browsing Data click Choose What To Clear.
Select the items you wish to clear (e.g., Browsing History, Cookies and Saves Website
Date, Cached Data and Files, Downloaded History and Form Data).
Click Clear.
Firefox
On your computer, open FireFox
Click the hamburger menu in the upper right corner of the browser.
Click Preferences (Mac) or Options (PC).
Click Privacy in the left menu bar.
Click Clear Your Recent History.
From the Time range to clear: drop-down menu, select the desired range; to clear your
entire cache, select Everything.
Click the down arrow next to "Details" to choose which elements of the history to
clear.
Select Browsing & Download History, Form & Search History, Cookies, Cache and Active
Login
Click Clear Now.
Internet Explorer
On your computer, open Internet Explorer
Click Tools, and select Delete Browsing History.
Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies,
and History.
Click Delete.
Mobile Safari for iOS (iPhone, iPod touch, iPad)
To clear cache and cookies:
From the home screen, Select Settings > Safari.
At the bottom of Safari's settings screen, Select Clear cookies and data or Clear
Cookies and Clear Cache.
Confirm when prompted.
To clear history:
From the home screen, tap Safari.
At the bottom of the screen, tap the Bookmarks icon.
In the lower left, tap Clear.
Tap Clear History.
Personal Information
Adding a new phone number in BannerWeb-Student
The following steps outline how to add new phone numbers within BannerWeb. Please
note if your address, phone, and email address appear correct within BannerWeb you
do not need to update the information.
Access BannerWeb-Student
Click on BannerWeb-Student
Log in using your single sign on credentials
Your username will be the first part of your University Student email address before
"@", and your password will be the same as signing into a computer on campus. If you
have not logged into a computer on campus or have not changed your password, it will
be your Student ID number.
Upon accessing the Student Dashboard click the Personal Information Tile
From the Personal Information page click add new to add a new cell phone number
From the Phone Type drop down menu select Cell
Enter Phone Number area code in the Area Code field
Enter the remaining of the phone number in the Phone Number Field
Click the Primary indicator
Click Add
Upon successful addition you will be redirected back to the Personal Information page
with a Saved Successfully notification with the Cell indicated as Primary
Academic Records
How do I request an official transcript?
Log into BannerWeb-Student with username and password
Click the Request Official Transcript tile from the Student Landing Page
Note: When clicking Request Transcript you will be redirected to the National Student
Clearinghouse website for University of Dallas.
Click Order Transcript(s)
Follow the instructions provided by the National Student Clearinghouse by entering
your personal and student information
Follow the instructions provided by the National Student Clearinghouse by selecting
the transcripts needed and delivery details
Confirm the order and checkout
How do I view an unofficial transcript?
Log into BannerWeb-Student with username and password
Click the View Unofficial Transcript tile from the Student Landing Page
Select the transcript level and transcript type to view the unofficial transcript
How do I view my grades?
Log into BannerWeb-Student with username and password
Click the View Grades tile from the Student Landing Page
Select a term to view grades for that term
Select a student level to view grades for that term
Note: Multiple levels will be presented if you have undergraduate and graduate records.
You are also able to view details regarding your GPA, your primary curriculum, secondary
(optional) and related course work. When clicking on View Details next to GPA Summary you
will be presented with Term specific GPA information:
Selected Term – Term GPA by institutional course work by the selected student level
Institutional – Cumulative GPA of institutional course work for the selected student level
Transfer – Transfer GPA by the selected student level. Please note you may or may not have transferred
courses from prior institutions
Overall – The overall GPA by the selected student level
When clicking on View Details next to Primary Curriculum you will be presented with program related details such
as level (student level can be Undergraduate or Graduate), college, degree being sought,
program, campus, admit term, and major/minor.
Note: You may or may not have Secondary Curriculum associated to your student record
for the term and student level.
Once grades have been viewed you are able to use the Home button to navigate back to the Registration landing page or sign-out of the page.
Note: If there are multiple student levels throughout your student life cycle (i.e.
undergraduate and graduate) then you will be able to select a term and student level.
Financial Aid
How do it view my financial aid information?
Log into BannerWeb-Student with username and password
Click theFinancial Aidtile from the Student Landing Page
Click theAward Offertab
How do I upload financial aid documentation?
Log into BannerWeb-Student with username and password
Click theFinancial Aidtile from the Student Landing Page
Click theFinancial Aid Documentsbutton
Select the requirement from the Select Requirementdrop-down
Click the paperclip icon and attach a .pdf or image file
(Optional) Add a comment to the file in the Commentsbutton
Click the Upload Document(s)button to submit the document(s)
To view a list of previously uploaded documents, click the My Documentstab along the top. To view the document, click the eye icon next to the corresponding
document.
Student Worker
How do I get to my timesheet?
Log into BannerWeb-Student with username and password
Click the Student Worker - Employee Access tile from the Student Landing Page
Click the Enter Time button from the My Activities menu
If the Bursar needs me to upload a document, where can I do that?
Log into BannerWeb-Student with username and password
Click the Bursar - Document Upload tile from the Student Landing Page
Select the document type from the Select Document Type drop-down
Click the paperclip icon and attach a .pdf or image file
(Optional) Add a comment to the file in the Comments button
Click the Upload Document(s) button to submit the document(s)
To view a list of previously uploaded documents, click the My Documents tab along the top. To view the document, click the eye icon next to the corresponding
document.
Preparing for Registration
Prepare for Registration Video Walkthrough
How do I use the Prepare for Registration page?
Log into BannerWeb-Student using your username and password
Click on Register for Classes from the Student Landing Page
Navigate to the Registration landing page
Click on Prepare for Registration
Select a Term from the drop-down menu
Click Continue
Review Registration Statuses or other alerts that may restrict registration for the
selected term
Note: Registration statuses or alerts can include permitted to register, academic
status is in good standing, there are no holds that prevent registering, and any other
requirement that might be outstanding to register for the selected term. Use this
information to contact University of Dallas to clear holds or other items preventing
registration.
After reviewing the Prepare for Registration page, you can click the Home button to
access the Registration landing page
Meeting with your Advisor
You will need to meet with your advisor for schedule approval before registration.
Undergraduate students will need their alternative pin in order to register. If your
advisor is not available, you may try to schedule an appointment with the department
chair for your major.
Early registration clearance
Office of Finance clearance is required for early registration. Please check for any
holds from other offices that may prevent registration. These holds could be from
Financial Aid, Library, Student Life, and Registrar.
How do I drop a placeholder verification course?
Any student who is administratively registered by the Registrar's Office will need
to drop the placeholder verification course. The verification course starts with subject
of VVV and course number starting with V within BannerWeb. If you registered online you will not need to enrolled in the
placeholder course. Course that require registration by Registrar staff would be:
graduate or doctoral readings, internships, research, or independent studies. If you
would like to Audit a course, you will need to be enrolled by the Registrar's Office.
Log into BannerWeb using your username and password
Click on the Register for Classes tile from the Student Landing Page
You will be presented with the Student Financial Responsibilities Agreement
Note: You will only be presented with the Student Financial Responsibilities Agreement
upon each term. After completing the agreement, it will not appear again until the
following term. If you have already completed the agreement, the step below will not
be presented.
Review the Student Financial Responsibilities Agreement
Click Agree to acknowledge the Student Financial Responsibilities Agreement
Note: To continue, you must agree to the terms of the Student Financial Responsibilities
Agreement. If you do not agree, you will not be able to continue with registration.
Enter your full name within the signature line
Enter your electronic signature
Note: Your electronic signature will be your last name and last 4 digits of your Student
ID.
Confirm electronic signature
Click Submit
Upon successful submission, click OK to continue to registration
Click Register for Classes
Select a Term for Registration (the term you will be registering for classes)
Optional: Undergraduate students will need to enter their alternative pin
Within the Summary Pane you will see the verification course
The word registered will be green. Use the drop down menu and select drop
Click submit to fully drop the verification course
What if there is a hold on my account?
A Hold can be put on a student’s account by various departments for different reasons.
Some of the most common causes of a hold being placed on a student’s account are:
Advising Holds
Office of Finance Hold
Registrar Office Hold
A hold can limit interactions within BannerWeb-Student. These holds can limit Enrollment
Verification, Transcript Requests, Applying for Graduation, Registering for Classes,
Reviewing Grades, and Accounts Receivable transactions.
It's easy to view if your account has a hold prior to registration our throughout
the term. Follow the steps below to check if you have a hold. If you do have a hold,
you will need to contact the appropriate department to have the hold released.
Log into BannerWeb using your username and password
Click on the Register for Classes tile from the Student Landing Page
You will be presented with the Student Financial Responsibilities Agreement
Note: You will only be presented with the Student Financial Responsibilities Agreement
upon each term. After completing the agreement, it will not appear again until the
following term. If you have already completed the agreement, the step below will not
be presented.
Review the Student Financial Responsibilities Agreement
Click Agree to acknowledge the Student Financial Responsibilities Agreement
Note: To continue, you must agree to the terms of the Student Financial Responsibilities
Agreement. If you do not agree, you will not be able to continue with registration.
Enter your full name within the signature line
Enter your electronic signature
Note: Your electronic signature will be your last name and last 4 digits of your Student
ID.
Confirm electronic signature
Click Submit
Upon successful submission, click OK to continue
Once you have navigate to the Registration Landing Page, click Prepare for Registration
Select a term from the drop down menu
Click continue
Within the Registration Status page you will be presented any potential holds and
the limitations the hold impacts in BannerWeb-Student
Once the hold has been released by the defined department it will remain as information
only and not limit interactions within BannerWeb-Student
Please use the link for contact information to other offices at University of Dallas Offices and Services.
Registration
How do I get to the Registration landing page?
Log into BannerWeb with username and password
Click the Register for Classes tile from the Student Landing Page
You will be presented with the Student Financial Responsibilities Agreement
Note: You will only be presented with the Student Financial Responsibilities Agreement
upon each term. After completing the agreement, it will not appear again until the
following term. If you have already completed the agreement, the step below will not
be presented.
Review the Student Financial Responsibilities Agreement
Click Agree to acknowledge the Student Financial Responsibilities Agreement
Note: To continue, you must agree to the terms of the Student Financial Responsibilities
Agreement. If you do not agree, you will not be able to continue with registration.
Enter your full name within the signature line
Enter your electronic signature
Note: Your electronic signature will be your last name and last 4 digits of your Student
ID.
Confirm electronic signature
Click Submit
Upon successful submission, click OK to continue to registration
How do I view the Course Catalog?
The course catalog can be found on the UD website: Course Catalog
Additionally, the course catalog can be found in BannerWeb:
Click on Browse Course Catalog
From the drop-down menu Select a Term
Click Continue to the next page to enter search criteria
The basic course search criteria will be presented. You have the ability to search
by subject, course number, and keywords. You have the ability to use a combination
of search criteria to narrow down your search:
Subject – When using Subject for the course search option, you will be presented a drop-down
list of course subjects
Course Number – This allows you to search by course number. When searching by only course number
your search results will bring back all courses that match the number
Keyword – Keyword search allows you to search by key words in the course title.
Advanced Search – Advanced Search allows you to narrow down your search results with more criteria.
Once you have determined your search criteria click Search
The next page will have the search results
Course Title Link – When clicking the Course Title Link you will be presented with
course details related to the course
View Sections – You can view course sections for the selected term where registration
is open
Items per Page – This allows you to view more or less items within the viewing pane
Columns – This allows you to personalize the results and viewing of the courses. You can
have all columns available, or select which columns you would like to be present when
viewing the Browse Courses results page.
Search Again – By clicking Search Again, you will be taken back to the Course Search
Criteria Page
After browsing the Course Catalog, you can click the Home button to access the Registration
landing page
How do I view current Class Sections being offered?
Log into BannerWeb using your username and password
Navigate to the Registration landing page by clicking the Register for Classes tile.
Click on Browse Classes
From the drop-down menu Select a Term
Click Continue to the next page to enter search criteria
The basic course search criteria will be presented. You have the ability to search
by subject, course number, and keywords. You have the ability to use a combination
of the following search criteria to narrow down your results:
Subject – When using Subject for the course search option, you will be presented a drop-down
list of course subjects
Course Number – This allows you to search by course number. When searching by only course number
your search results will bring back all courses that match the number
Keyword – Keyword search allows you to search by key words in the course title.
Advanced Search – Advanced Search allows you to narrow down your search results with more criteria.
Click Search to review related search results
The results will be in a grid view with columns of Title, Subject Description, Course
Number, Section Number, Hours, CRN (course reference number) Term, Instructor, Meeting
Times and Location, Campus, Status, and Attributes.
After browsing available classes, you can click the Home button to access the Registration
landing page
How do I view the dates and meeting times of a course?
Log into BannerWeb using your username and password
Navigate to the Registration landing page by clicking the Register for Classes tile
Click on Register for Classes
Using the drop-down list, select a Term that is Open for Registration and click Continue
Click Continue to the next page to enter search criteria
Enter search criteria to find courses you are looking for
Select the course by clicking on the course title
A pop-up window will open, where you can go to the Instructor/Meeting Times section
to view the meeting dates and times (if applicable)
How do I register for classes?
Log into BannerWeb using your username and password
Navigate to the Registration landing page by clicking the Register for Classes tile
Click on Register for Classes
Using the drop-down list, select a Term that is Open for Registration and click Continue
Click Continue to the next page to enter search criteria
The basic course search criteria will be presented. You have the ability to search
by subject, course number, and keywords, with a combination of search criteria to
narrow down your search
Subject – When using Subject for the course search option, you will be presented a drop-down
list of course subjects
Course Number – This allows you to search by course number. When searching by only course number
your search results will bring back all courses that match the number
Keyword – Keyword search allows you to search by key words in the course title.
Advanced Search – Advanced Search allows you to narrow down your search results with more criteria.
Click Search to review the related search results
Review the results and click Add when you have identified a class section that will
fit your schedule.
Note: when clicking Add, the class section will appear within the summary section
as Pending registration. You must click Submit in the lower right-hand corner to fully register for the class. The field next to it when clicking submit, indicates the action you are about to
take. For this example, the classes are pending a “registered” status.
Once the class section has been added and pending registration, you can click search
again to add another course
After all classes have been added, you can view the tentative schedule in the schedule pane
Click Submit to register for the selected classes for the term
Note: All classes that were pending should now have a green Registered status and
the schedule should no longer be grayed out. If the classes do not have a registered status,
you are not enrolled in the course.
After successful registration with no classes in pending status, you may view your
class schedule to the left
What is a CRN?
A CRN, or Course Reference Number, is the 5-digit number that is assigned to each
course. This number is used when registering for each of your courses and can be found
in the Schedule of Classes. The starting number within the CRN are configured based
upon term structure.
1XXXX - Spring
4XXXX - Summer
7XXXX - Fall
How do I register for classes using Course Reference Numbers (CRNs)?
Log into BannerWeb using your username and password
Navigate to the Registration landing page by clicking the Register for Classes tile.
Click on Register for Classes
Note: Undergraduate students must meet with their advisors prior to registering for
a class to obtain their Alternate PIN to register for a class.
Using the drop-down list, select a Term that is Open for Registration and click Continue
From the Register for Classes landing page click Enter CRN’s tab
Note: Prior to using CRN’s to register, you should have looked up the CRN’s of each
class.
Enter the CRN within the first CRN field
Click Add Another CRN
Once all CRN’s for the term you are registering have been entered click Add to Summary
Note: When clicking Add to Summary, the class section will appear within the summary
section as Pending registration. The field next to it when clicking submit, indicates
the action you are about to take. For this example, the classes are pending a “registered”
status. You must click Submit in the lower right-hand corner to fully register for the class.
Click Submit to register for the classes
Note: Upon successful registration the Summary pane will have updated status of Registered.
After successful registration and no classes are in pending status you may view your
class schedule to the left in the calendar view
I have a registration error, what does it mean?
Duplicate Course– This error message means you are already successfully registered for another a section/meeting
time of the same course. You will need to remove the duplicate before adding new sections. College Restriction– This error message means that you have tried to register for a section that is only
available to students admitted into a specific college/school (Braniff, College of
Business). Student Attribute Restriction– This error message means the class section is restricted to students with a specific
student attribute (such as honors). Program Restriction– This error message means the class section is restricted to students in a particular
program. If you receive this message it means you are not associated with the program. Cohort Restriction– A cohort restriction means that the class section is specifically for a cohort. Class Restriction -This means that you have tried to register for a class that is only available to students
in specific classes (freshman, sophomore, junior, senior). Closed Section–This means that the section/meeting time is full. There is no space available in the
section. You will need to search for another class section. Co-requisite is Required -This error message means that the major requires another course or courses be taken
during the same semester. Degree Restriction– A degree restriction error means the class section is restricted to students in
a particular degree. Level Restriction– A level restriction error means that you have tried to register for a class that
is only available to students with a specific level (Undergraduate, Graduate). Major Restriction -A major restriction error means that you have tried to register for a class that is
only available to students with specific majors. Field of Study Restriction– Major departments place restrictions on some of sections of their courses. As a
result, certain sections of a course are reserved for a particular major. Although
the course may be required for your major, the section/meeting time you are trying
to register for is reserved for students in another major. If you get this message
you will need to search and register for another section that has no restrictions. Prerequisite and Test Score Error– Major departments may place prerequisite or test scores on their sections. What
this mean is you need to successfully complete a lower level course or test prior
to registering for this section. Time conflict with CRN XXXXX –You are registered for another course that means at the same time as one you are now
trying to add. You may not register for courses with conflicting times. Time tickets prevent registration at this time –You cannot register at this time as outlined by the Registrar's office. Remember registration
times are dependent on the number of credits you have completed with a final grade.
Courses you are currently enrolled in do not count in the number of credits required
to register in an earlier time slot. If you have any questions regarding this, please
contact the Registrar's office at registrar@udallas.edu.
How do I check course restrictions prior to registering?
Log into BannerWeb using your username and password
Navigate to the Registration landing page by clicking the Register for Classes tile.
Navigate to the Registration landing page
Click on Register for Classes
Note: Undergraduate students must meet with their advisors prior to registering for
a class to obtain their Alternate PIN to register for a class.
Using the drop-down list, select a Term that is Open for Registration and click Continue
Enter search criteria for the class you are trying to register
Click the class section tile to view more information about the class
The Class Detail pop out will appear having more information about the class you are
trying to register
Review the following sections to identify any restrictions:
Attributes
Restrictions
Co-requisites
Prerequisites
After reviewing click Close and add the class section if there are no restrictions
impacting your registration
How do I check the grade mode(s) for the course?
Log into BannerWeb using your username and password
Navigate to the Registration landing page by clicking the Register for Classes tile
Click on Register for Classes
Using the drop-down list, select a Term that is Open for Registration and click Continue
Click Continue to the next page to enter search criteria
Enter search criteria to find courses you are looking for
Select the course by clicking on the course title
A pop-up window will open, where you can go to the Catalog section, which will display
the available grade mode(s) for the course
Why can't I drop my last course?
University of Dallas' information systems is configured to limit dropping of all courses.
In the event you are trying to drop a class during registration process you inadvertently registered
for, you will need to add another class and then go back and drop the prior class.
Proxy Access & Management
How do proxy users obtain Proxy Access?
Proxy access allows properly authenticated students (current students) to set up access
to designated Self-Service pages and specify what activities the proxy user can perform.
A proxy can be defined as a parent or guardian.
For example, a student can decide who they want to serve as a proxy and what the proxy
has access to within Self-Service. Student users may also decide to not set up any
proxies. University of Dallas staff/faculty are unable to assign, activate, or modify Proxy
Access for the specific student. Only the student can set up access.
Multiple proxies can exist as long as the Student has set up the proxy. Proxy users
will have view access only and cannot update student specific data. Only students
are able to set up Proxy Access for defined partners or guardians. University of Dallas staff/faculty are unable to assign, activate, or modify Proxy
Access for the specific student. Only the student can set up access.
What is a PIN for Proxy Access?
PIN is the acronym for Personal Identification Number is a “password” made up of numbers
or letters that is used to login to Proxy Access.
Can an email address be assigned as a Proxy for Multiple Students?
Yes. Proxies are identified by email address, and that address can be assigned as
a proxy for multiple students. This is particularly useful in the case of siblings
both attending University of Dallas.
I never received the email my student said I should have received to setup my Proxy
Access. What should I do?
When the student creates you as a Proxy User you will receive two separate emails.
The first email will have a subject of “New Proxy Identity”. This email will state
that your student has set you up with Proxy Access to the system.
The second email will have a subject of “New Proxy Confirmation”. This email will
have an initial password to log into the University of Dallas Proxy Access System.
Use the URL in the “New Proxy Identity” to log in and confirm setup. Please view you
Spam folder if these are not in your in box. If the emails are not in the Spam folder
request that your student resent the authorization.
I used to be able to see my student’s information but now cannot. What happened?
The student is in control of the information the designated Proxy can view. If the
Proxy can no longer see information for the related student, the Proxy should contact
the Student to reinstate access. University of Dallas staff/faculty are unable to assign, activate, or modify Proxy
Access for the specific student. Only the student can set up access.
Will my Proxy be notified if a modification in access is made including removal of
authorization?
No. The Proxy will not be notified is removal of proxy access or modifications of
access occur.
What should I do if my Proxy User forgot their PIN?
The following steps outline how the Student can reset a proxy PIN. Only the Student
can reset a proxy users PIN through University of Dallas systems. University of Dallas Staff are unable to create proxies only the Students have access
to create proxies.
Student - How do I setup a Proxy User?
Proxy access allows properly authenticated students to set up access to designated
Self-Service pages and specify what activities the proxy user can perform. A proxy
can be defined as a parent or guardian. For example, a student can decide who they
want to serve as a proxy and what the proxy has access to within Self-Service. Student
users may also decide to not set up any proxies. Multiple proxies can exist as long
as the Student has set up the proxy. The following steps outline how to setup a proxy
user within Self-Service. If a parent or guardian has more than one student enrolled
at University of Dallas, each student must authorize the parent or guardian as a proxy
to their records. The guardian must have a valid email address to have proxy access.
Note: Proxy users will have view access only and cannot update student specific data.
In the event the proxy user tries to update student specific data they will be redirected
to a login screen for the student to login and make those defined changes.
Log into BannerWeb-Student with username and password.
Click the Proxy Management tile
If this is the first time setting up a Proxy Users will be presented with a screen
that states “There are no proxies available for you to view. Click Add New to add
a proxy.
Click Add New in the top right-hand corner
Enter information about the Proxy User
First Name – First name of the proxy user
Last Name – Last name of the proxy user
E-mail Address – E-mail address of the proxy user. The defined proxy will receive
an email with links to a persona URL and temporary PIN. The Proxy should follow the
steps to log in and create a new PIN. In the event the Proxy PIN is lost, only the student may request a reset. Log into your Banner Student Self Service page and click the link to Rest PIN. The
action will generate a PIN Reset e-mail to the Proxy
Verify E-Mail Address
Relationship – You are defining the relationship of the proxy user that is being setup.
The list of pages available to the proxy is based upon the relationship type
Start Date – Enter the start date the proxy user can access the account
End Date – Enter the end date the proxy will no longer have access to the account
Additional Information – Enter a description of the proxy user
Select the appropriate authorization the proxy user will have access:
Financial Aid Award History
Financial Aid Award Package by Aid Year
Financial Aid Summary by Aid Year
Student Grades
Student Holds
Weekly Course Schedule
Click Submit once you have entered the information about the proxy user. Upon successfully
submission the top right alert box will state “The proxy has been successfully created”
The defined proxy user will receive an e-mail with instructions and PIN to log in
as a proxy.
Student - How do I delete a Proxy User?
At any given time a student may update and/delete a proxy user that no longer needs
access to the defined self-service pages. The following steps outline how a student
can delete a proxy user.
Log into BannerWeb-Student with username and password
Click the Proxy Management tile
Click on the Delete Proxy button
In the Notification Center you will be asked “Are you sure you want to delete the
selected proxy?”
Click Cancel to cancel deleting the proxy or
Click Delete to delete the selected proxy
Once you have clicked delete the proxy will be removed
Proxy Users - How do I log in for the first time as a Proxy User & Viewing Student
Records?
When the student creates you as a Proxy User you will receive two separate emails.
The first email will have a subject of “New Proxy Identity”. This email will state
that your student has set you up with Proxy Access to the system. The second email
will have a subject of “New Proxy Confirmation”. This email will have an initial password
to log into the University of Dallas Proxy Access System. Use the URL in the “New
Proxy Identity” to log in and confirm setup.
Access the “New Proxy Identify” email
Click on the URL in the “New Proxy Identity” email
You will be redirected to a Reset your Security Password for Proxy Access page
Your email address has been verified. The next step is to save your password for proxy
access. Enter your new password twice. For higher security, use a combination of uppercase
letters, lowercase letters and numbers.
Enter your email address within the Email Address field
Enter your Initial Password within he Initial Password field
Enter your New Password within the New Password field
Validate you New Password by entering it within the Validate Password field
Click Submit
Use the same URL within the “New Proxy Identify” email to log in as a Proxy User
Use your email and newly validated password
Upon accessing the Proxy System, you will be requested to keep your information up
to date.
Any fields with the asterisk that are blank will need to be updated
Once updated click Submit
You will be directed to the Proxy Access home screen
Using the drop-down menu, you will be able to select your student’s information. This
is based upon what the student has authorized you, as a Proxy to view.
Please note that this is view access You as a proxy will not be able to update the
student’s information.
After reviewing the selected information, you may log out of the system.
Proxy Users - How do I log in as a Proxy User once I have set up my account?
Once you have established a proxy identity with the same email, you can simply sign
in to your account to view all students who have granted access.