BannerWeb is the University of Dallas' student information system. Within BannerWeb,
students can register for classes, view and accept their financial aid, view grades,
manage personal information, and much more. Below are some FAQs and how-tos for some
of BannerWeb's functions and processes.
Log on to BannerWeb Student
General Information
What is my username and password for BannerWeb?
Your username will be the first part of your student university email address before
the "@", and your password will be the same as signing into a computer on campus.
If you have not logged into a computer on campus or have not changed your password,
it will be your student ID number.
Who do I contact for Registration, Academic History, and Program Changes?
If you have questions about registration, changing majors, grades, academic history,
etc please contact the Office of the Registrar at:
Office of the Registrar
Cardinal Farrell Hall, Ste. 180
1845 E Northgate Dr
Irving, TX 75062
Phone: 972-721-5221
Fax: 972-721-5132
Email: registrar@udallas.edu
Office Hours
8:00 a.m. - 5:00 p.m. Monday-Friday
How can I bookmark BannerWeb for Registration?
BannerWeb utilizes single sign on. Each time the link is accessed a new Security Assertions
Markup Language (SAML) token is generated. If you want to bookmark the BannerWeb link
you will need to perform the following steps to successfully copy the URL for bookmarking:
- Copy the following link address: https://studentssb-prod.ec.udallas.edu/StudentSelfService/ssb/studentCommonDashboard
- Go to Bookmarks within your web browser
- Add new bookmark and name the bookmark
- Paste the copied URL
- Save the new bookmark
If you do not directly copy the link address from above, you may receive a message
stating “Authentication Error! Something went wrong during the authentication process. Please try signing in again.”
Can alumni access BannerWeb?
Yes, alumni will be able to access BannerWeb-Student. Your username will be the first
part of your student email address before the "@", and your password will be the same
as signing into a computer on campus. If you have not logged into a computer on campus
or have not changed your password, it will be your student ID number.
If you receive an authentication error please email support@udallas.edu your account may need to be reactivated to access BannerWeb. When entering a support
ticket plese provide details of the error and your student ID.
Using your Mobile Device with BannerWeb
I get a blue screen with SAML logout successful. What does that mean?
There could be two reasons that you are receiving this error. The first reason is
that you have timed out of the session you were previously logged into. BannerWeb
has a timeout set at 120 minutes. After 120 minutes of inactivity you will be automatically
signed out.
The second reason could be that you have an active session that is trying to use a
different SAML token competing against the current login. Only one BannerWeb session
should be logged into at once if you are on a mobile device. Please follow the steps
below to assist with resolving the log in issue.
- Exit out of all BannerWeb pages from your mobile device
- Note: you will need to exit/close the web browser before continuing to the following
steps.
- Access the BannerWeb-Student link
- Log into BannerWeb-Student using your single sign on credentials
- Note: If you do not know your single sign on credentials review the "What is my username and password for BannerWeb" from the above FAQ.
- After successful sign in, you will be able to navigate the Student Landing page and
access the links needed to complete your session
How do I clear my web browser cache?
When troubleshooting issues with any site, always exit your browser completely after
clearing your cache before attempting to access the site again. In Windows, close
all your browser windows; in Mac OS X, quit your browser.
Chrome
- On your computer, open Chrome.
- At the top right click on more (three vertical dots).
- Click More tools > Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to “Cookies and other site data” and “Cached imaged and files”, check the boxes
- Click Clear.
Edge
- On your computer, open Edge
- Click the 3 dots in the upper right corner of the browser.
- Choose Settings.
- Under Clear Browsing Data click Choose What To Clear.
- Select the items you wish to clear (e.g., Browsing History, Cookies and Saves Website
Date, Cached Data and Files, Downloaded History and Form Data).
- Click Clear.
Firefox
- On your computer, open FireFox
- Click the hamburger menu in the upper right corner of the browser.
- Click Preferences (Mac) or Options (PC).
- Click Privacy in the left menu bar.
- Click Clear Your Recent History.
- From the Time range to clear: drop-down menu, select the desired range; to clear your
entire cache, select Everything.
- Click the down arrow next to "Details" to choose which elements of the history to
clear.
- Select Browsing & Download History, Form & Search History, Cookies, Cache and Active
Logins
- Click Clear Now.
Internet Explorer
- On your computer, open Internet Explorer
- Click Tools, and select Delete Browsing History.
- Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies,
and History.
- Click Delete.
Mobile Safari for iOS (iPhone, iPod touch, iPad)
To clear cache and cookies:
- From the home screen, Select Settings > Safari.
- At the bottom of Safari's settings screen, Select Clear cookies and data or Clear
Cookies and Clear Cache.
- Confirm when prompted.
To clear history:
- From the home screen, tap Safari.
- At the bottom of the screen, tap the Bookmarks icon.
- In the lower left, tap Clear.
- Tap Clear History.
Academic Records
How do I request an official transcript?
- Log into BannerWeb with username and password
- Click the Request Transcript tile from the Student Landing Page
- Note: When clicking Request Transcript you will be redirected to the National Student
Clearinghouse website for University of Dallas.
- Click Order Transcript(s)
- Follow the instructions provided by the National Student Clearinghouse by entering
your personal and student information
- Follow the instructions provided by the National Student Clearinghouse by selecting
the transcripts needed and delivery details
- Confirm the order and checkout
How do I view an unofficial transcript?
- Log into BannerWeb with username and password
- Click Old BannerWeb
- Navigate to Student -> Student Records -> Academic Transcript
- Select the Level and Type for the Display Transcript Options
- Click Submit
- The transcript will appear based upon the Level and Type
- Log into BannerWeb with username and password
- Click the View Grades tile from the Student Landing Page
- Select a term to view grades for that term
- Select a student level to view grades for that term
- Note: Multiple levels will be presented if you have undergraduate and graduate records.
- You are also able to view details regarding your GPA, your primary curriculum, secondary
(optional) and related course work. When clicking on View Details next to GPA Summary you
will be presented with Term specific GPA information:
- Selected Term – Term GPA by institutional course work by the selected student level
- Institutional – Cumulative GPA of institutional course work for the selected student level
- Transfer – Transfer GPA by the selected student level. Please note you may or may not have transferred
courses from prior institutions
- Overall – The overall GPA by the selected student level
- When clicking on View Details next to Primary Curriculum you will be presented with program related details such
as level (student level can be Undergraduate or Graduate), college, degree being sought,
program, campus, admit term, and major/minor.
- Note: You may or may not have Secondary Curriculum associated to your student record
for the term and student level.
- Once grades have been viewed you are able to use the Home button to navigate back to the Registration landing page or sign-out of the page.
- Note: If there are multiple student levels throughout your student life cycle (i.e.
undergraduate and graduate) then you will be able to select a term and student level.
Financial Aid
How do it view my financial aid information?
- Log into BannerWeb with username and password
- Click the Financial Aid tile from the Student Landing Page
- Click the Award Offer tab
How do I upload financial aid documentation?
- Log into BannerWeb with username and password
- Click the Financial Aid tile from the Student Landing Page
- Click the Financial Aid Documents button
- Select the requirement from the Select Requirement drop-down
- Click the paperclip icon and attach a .pdf or image file
- (Optional) Add a comment to the file in the Comments button
- Click the Upload Document(s) button to submit the document(s)
To view a list of previously uploaded documents, click the My Documents tab along the top. To view the document, click the eye icon next to the corresponding
document.
Student Worker
How do I get to my timesheet?
- Log into BannerWeb with username and password
- Click the Student Worker - Employee Access tile from the Student Landing Page
- Click the Enter Time button from the My Activities menu
If the Bursar needs me to upload a document, where can I do that?
- Log into BannerWeb with username and password
- Click the Bursar - Document Upload tile from the Student Landing Page
- Select the document type from the Select Document Type drop-down
- Click the paperclip icon and attach a .pdf or image file
- (Optional) Add a comment to the file in the Comments button
- Click the Upload Document(s) button to submit the document(s)
To view a list of previously uploaded documents, click the My Documents tab along the top. To view the document, click the eye icon next to the corresponding
document.
Preparing for Registration
How do I use the Prepare for Registration page?
- Log into BannerWeb using your username and password
- Click on Register for Classes from the Student Landing Page
- Navigate to the Registration landing page
- Click on Prepare for Registration
- Select a Term from the drop-down menu
- Click Continue
- Review Registration Statuses or other alerts that may restrict registration for the
selected term
- Note: Registration statuses or alerts can include permitted to register, academic
status is in good standing, there are no holds that prevent registering, and any other
requirement that might be outstanding to register for the selected term. Use this
information to contact University of Dallas to clear holds or other items preventing
registration.
- After reviewing the Prepare for Registration page, you can click the Home button to
access the Registration landing page
Meeting with your Advisor
You will need to meet with your advisor for schedule approval before registration.
Undergraduate students will need their alternative pin in order to register. If your
advisor is not available, you may try to schedule an appointment with the department
chair for your major.
Early registration clearance
Business Office clearance is required for early registration. Please check for any
holds from other offices that may prevent registration. These holds could be from
Financial Aid, Library, Student Life, and Registrar.
How do I drop a placeholder verification course?
Any student who is administratively registered by the Registrar's Office will need
to drop the placeholder verification course. The verification course starts with subject
of VVV and course number starting with V within BannerWeb. If you registered online you will not need to enrolled in the
placeholder course. Course that require registration by Registrar staff would be:
graduate or doctoral readings, internships, research, or independent studies. If you
would like to Audit a course, you will need to be enrolled by the Registrar's Office.
- Log into BannerWeb using your username and password
- Click on the Register for Classes tile from the Student Landing Page
- You will be presented with the Student Financial Responsibilities Agreement
- Note: You will only be presented with the Student Financial Responsibilities Agreement
upon each term. After completing the agreement, it will not appear again until the
following term. If you have already completed the agreement, the step below will not
be presented.
- Review the Student Financial Responsibilities Agreement
- Click Agree to acknowledge the Student Financial Responsibilities Agreement
- Note: To continue, you must agree to the terms of the Student Financial Responsibilities
Agreement. If you do not agree, you will not be able to continue with registration.
- Enter your full name within the signature line
- Enter your electronic signature
- Note: Your electronic signature will be your last name and last 4 digits of your Student
ID.
- Confirm electronic signature
- Click Submit
- Upon successful submission, click OK to continue to registration
- Click Register for Classes
- Select a Term for Registration (the term you will be registereing for classes)
- Optional: Undergraduate students will need to enter their alternative pin
- Within the Summary Pane you will see the verification course
- The word registered will be green. Use the drop down menu and select drop
- Click submit to fully drop the verification course
Registration
Why is the system asking for a ALT PIN?
Alternative PIN or also known as ALT PIN are issued to Undergraduates each semester prior
to registration. You will need to meet with your advisor prior to registration to
obtain your alternative pin. You will not be permitted to register without having
an alternative pin.
In the event you forget your alternative pin, please check your university issued
email or contact your advisor. The alternative pin will change each semester while
you are designated as an Undergraduate student at University of Dallas.
How do I get to the Registration landing page?
- Log into BannerWeb with username and password
- Click the Register for Classes tile from the Student Landing Page
- You will be presented with the Student Financial Responsibilities Agreement
- Note: You will only be presented with the Student Financial Responsibilities Agreement
upon each term. After completing the agreement, it will not appear again until the
following term. If you have already completed the agreement, the step below will not
be presented.
- Review the Student Financial Responsibilities Agreement
- Click Agree to acknowledge the Student Financial Responsibilities Agreement
- Note: To continue, you must agree to the terms of the Student Financial Responsibilities
Agreement. If you do not agree, you will not be able to continue with registration.
- Enter your full name within the signature line
- Enter your electronic signature
- Note: Your electronic signature will be your last name and last 4 digits of your Student
ID.
- Confirm electronic signature
- Click Submit
- Upon successful submission, click OK to continue to registration
How do I view the Course Catalog?
The course catalog can be found on the UD website: Course Catalog
Additionally, the course catalog can be found in BannerWeb:
- Click on Browse Course Catalog
- From the drop-down menu Select a Term
- Click Continue to the next page to enter search criteria
- The basic course search criteria will be presented. You have the ability to search
by subject, course number, and keywords. You have the ability to use a combination
of search criteria to narrow down your search:
- Subject – When using Subject for the course search option, you will be presented a drop-down
list of course subjects
- Course Number – This allows you to search by course number. When searching by only course number
your search results will bring back all courses that match the number
- Keyword – Keyword search allows you to search by key words in the course title.
- Advanced Search – Advanced Search allows you to narrow down your search results with more criteria.
- Once you have determined your search criteria click Search
- The next page will have the search results
- Course Title Link – When clicking the Course Title Link you will be presented with
course details related to the course
- View Sections – You can view course sections for the selected term where registration
is open
- Items per Page – This allows you to view more or less items within the viewing pane
- Columns – This allows you to personalize the results and viewing of the courses. You can
have all columns available, or select which columns you would like to be present when
viewing the Browse Courses results page.
- Search Again – By clicking Search Again, you will be taken back to the Course Search
Criteria Page
- After browsing the Course Catalog, you can click the Home button to access the Registration
landing page
How do I view current Class Sections being offered?
- Log into BannerWeb using your username and password
- Navigate to the Registration landing page by clicking the Register for Classes tile.
- Click on Browse Classes
- From the drop-down menu Select a Term
- Click Continue to the next page to enter search criteria
- The basic course search criteria will be presented. You have the ability to search
by subject, course number, and keywords. You have the ability to use a combination
of the following search criteria to narrow down your results:
- Subject – When using Subject for the course search option, you will be presented a drop-down
list of course subjects
- Course Number – This allows you to search by course number. When searching by only course number
your search results will bring back all courses that match the number
- Keyword – Keyword search allows you to search by key words in the course title.
- Advanced Search – Advanced Search allows you to narrow down your search results with more criteria.
- Click Search to review related search results
- The results will be in a grid view with columns of Title, Subject Description, Course
Number, Section Number, Hours, CRN (course reference number) Term, Instructor, Meeting
Times and Location, Campus, Status, and Attributes.
- After browsing available classes, you can click the Home button to access the Registration
landing page
How do I register for classes?
- Log into BannerWeb using your username and password
- Navigate to the Registration landing page by clicking the Register for Classes tile
- Click on Register for Classes
- Note: Undergraduate students must meet with their advisors prior to registering for
a class to obtain their Alternate PIN to register for a class.
- Using the drop-down list, select a Term that is Open for Registration and click Continue
- Click Continue to the next page to enter search criteria
- The basic course search criteria will be presented. You have the ability to search
by subject, course number, and keywords, with a combination of search criteria to
narrow down your search
- Subject – When using Subject for the course search option, you will be presented a drop-down
list of course subjects
- Course Number – This allows you to search by course number. When searching by only course number
your search results will bring back all courses that match the number
- Keyword – Keyword search allows you to search by key words in the course title.
- Advanced Search – Advanced Search allows you to narrow down your search results with more criteria.
- Click Search to review the related search results
- Review the results and click Add when you have identified a class section that will
fit your schedule.
- Note: when clicking Add, the class section will appear within the summary section
as Pending registration. You must click Submit in the lower right-hand corner to fully
register for the class. The field next to it when clicking submit, indicates the action
you are about to take. For this example, the classes are pending a “registered” status.
- Once the class section has been added and pending registration, you can click search
again to add another course
- After all classes have been added, you can view the tentative schedule in the schedule pane
- Click Submit to register for the selected classes for the term
- Note: All classes that were pending should now have a green Registered status and
the schedule should no longer be grayed out. If the classes do not have a registered status,
you are not enrolled in the course.
- After successful registration with no classes in pending status, you may view your
class schedule to the left
A CRN, or Course Reference Number, is the 5-digit number that is assigned to each
course. This number is used when registering for each of your courses and can be found
in the Schedule of Classes. The starting number within the CRN are configured based
upon term structure.
1XXXX - Spring
4XXXX - Summer
7XXXX - Fall
How do I register for classes using Course Reference Numbers (CRNs)?
- Log into BannerWeb using your username and password
- Navigate to the Registration landing page by clicking the Register for Classes tile.
- Click on Register for Classes
- Note: Undergraduate students must meet with their advisors prior to registering for
a class to obtain their Alternate PIN to register for a class.
- Using the drop-down list, select a Term that is Open for Registration and click Continue
- From the Register for Classes landing page click Enter CRN’s tab
- Note: Prior to using CRN’s to register, you should have looked up the CRN’s of each
class.
- Enter the CRN within the first CRN field
- Click Add Another CRN
- Once all CRN’s for the term you are registering have been entered click Add to Summary
- Note: When clicking Add to Summary, the class section will appear within the summary
section as Pending registration. The field next to it when clicking submit, indicates
the action you are about to take. For this example, the classes are pending a “registered”
status. You must click Submit in the lower right-hand corner to fully register for
the class.
- Click Submit to register for the classes
- Note: Upon successful registration the Summary pane will have updated status of Registered.
- After successful registration and no classes are in pending status you may view your
class schedule to the left in the calendar view
I have a registration error, what does it mean?
Duplicate Course – This error message means you are already successfully registered for another a section/meeting
time of the same course. You will need to remove the duplicate before adding new sections.
College Restriction – This error message means that you have tried to register for a section that is only
available to students admitted into a specific college/school (Braniff, College of
Business).
Student Attribute Restriction – This error message means the class section is restricted to students with a specific
student attribute (such as honors).
Program Restriction – This error message means the class section is restricted to students in a particular
program. If you receive this message it means you are not associated with the program.
Cohort Restriction – A cohort restriction means that the class section is specifically for a cohort.
Class Restriction - This means that you have tried to register for a class that is only available to students
in specific classes (freshman, sophomore, junior, senior).
Closed Section – This means that the section/meeting time is full. There is no space available in the
section. You will need to search for another class section.
Corequisite is Required - This error message means that the major requires another course or courses be taken
during the same semester.
Degree Restriction – A degree restriction error means the class section is restricted to students in
a particular degree.
Level Restriction – A level restriction error means that you have tried to register for a class that
is only available to students with a specific level (Undergraduate, Graduate).
Major Restriction - A major restriction error means that you have tried to register for a class that is
only available to students with specific majors.
Field of Study Restriction – Major departments place restrictions on some of sections of their courses. As a
result, certain sections of a course are reserved for a particular major. Although
the course may be required for your major, the section/meeting time you are trying
to register for is reserved for students in another major. If you get this message
you will need to search and register for another section that has no restrictions.
Prerequisite and Test Score Error – Major departments may place prerequisite or test scores on their sections. What
this mean is you need to successfully complete a lower level course or test prior
to registering for this section.
Time conflict with CRN XXXXX – You are registered for another course that means at the same time as one you are now
trying to add. You may not register for courses with conflicting times.
Time tickets prevent registration at this time – You cannot register at this time as outlined by the Registrar's office. If you have
any questions regarding this, please contact the Registrar's office at registrar@udallas.edu.
How can I check course restrictions prior to registering?
- Log into BannerWeb using your username and password
- Navigate to the Registration landing page by clicking the Register for Classes tile.
- Navigate to the Registration landing page
- Click on Register for Classes
- Note: Undergraduate students must meet with their advisors prior to registering for
a class to obtain their Alternate PIN to register for a class.
- Using the drop-down list, select a Term that is Open for Registration and click Continue
- Enter search criteria for the class you are trying to register
- Click the class section tile to view more information about the class
- The Class Detail pop out will appear having more information about the class you are
trying to register
- Review the following sections to identify any restrictions:
- Attributes
- Restrictions
- Corequisites
- Prerequisites
- After reviewing click Close and add the class section if there are no restrictions
impacting your registration
Why can't I drop my last course?
University of Dallas' information systems is configured to limit dropping of all courses.
In the event you are trying to drop a class during registration process you inadvertently registered
for, you will need to add another class and then go back and drop the prior class.