IT Services for Students

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Forgot Password?

1. Go to the Brightspace Login
2. Select "Forgot Password"
3. Enter the your entire student ID (the 900 number from Banner) as your username
4. Then go to your UD email account (or designated preferred email account) and obtain directions (Your UD email account may be accessed via your My UD area of the udallas.edu site) NOTE: Please make your password at least 8 characters with a combination of numbers and letters. It is case sensitive so please make note of your selected characters.
5. Then return to https://udallas.brightspace.com/d2l/login?logout=1 .
6. Enter your Student ID as your username
7. Enter the password you created
8. Select Login
9. And you are in! 

Technical Information

Platform Technical Requirements
Please check your system against the documentation provided.

Orientation Course

The software continues to have enhancements and updates added, so even if you have taken the orientation previously, you should revisit it. Before you begin your enrolled coursework, you may access the orientation at any time from your Student Homepage. You will be able to access your course(s) when the semester begins.

Your tutorial is titled Brightspace Learner Training and is located in your list of courses.

Contacts

A list of pertinent contacts is available from the Contacts tab located at https://udallas.brightspace.com/d2l/login?logout=1

Please note that the availability of each area is listed and that the Brightspace technical help is available 24 hours a day, 365 days a year.

Brightspace does not assist with login credentials. For security reasons if you have difficulty with logging in, contact vcox@udallas.edu

Recommended courtesies

Student Responsibilities:

• You should familiarize yourself with the University of Dallas academic honesty and general policies.
• Do not wait until the day homework is due to ask questions about concepts you have difficulty with. Note your professor's availability or virtual office hours, during which time you can expect a return of e-mail messages. Professors while available most of the time, are not available 24/7.
• Be professional: Use proper grammar and English and re-read your messages before posting them to the course.
• Include a clear subject line and insert your course number in the subject line of e-mails. This helps the professor keep track of your emails and often professors teach more than one class.
• Avoid forwarding chain letters and other items that clog servers and potentially pass viruses.
• Read your class syllabus carefully. It is your official guide to the course, and you should familiarize yourself with the class requirements. You should immediately contact your professor if you find anything in the syllabus that needs clarification.

If you are having trouble registering for classes, please contact your academic advisor or the registrar's office.

For any other problems with BannerWeb, please send an email to support@udallas.edu

For problems with Transact, please send an email to bursar@udallas.edu