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Information for Students

Information for Students

Reset My Password

Computer Recommendations

PC

Hardware

  Minimum Recommended
OS Windows 10 Windows 10
CPU Intel i5 processor or better Intel i7 or newer preferred
Memory 8 GB 16 GB
Hard Drive 256 GB 512 GB SSD
Graphics Card 512 MB Video Memory or higher 512 MB Video Memory or higher
Screen Size 14 or 15-inch LCD Minimum 15-inch LCD
Warranty 4-year parts and labor (on-site strongly recommended) 4-year parts and labor (on-site strongly recommended)
Insurance Comprehensive breakage, theft, liquid spill, hazard (strongly recommended)

Software

Do not purchase Microsoft Office products. The university currently has a site license for these products.

  Minimum Recommended
Anti-Virus Required MalwareBytes Premium
Productivity Tools

Office 365 (do not buy, university currently has a site license)

Get MS Office

Office 365 (do not buy, university currently has a site license)

Set up MS Office

Get MS Office

Mac

Hardware

  Minimum Recommended
OS Mac OSX 10.11 (El Capitan) or higher Mac OSX 10.14 (Mojave)
CPU Intel i5 processor or better Intel i7 or newer preferred
Memory 8 GB 16 GB
Hard Drive 256 GB SSD 256 GB SSD or higher
Graphics Card 512 MB Video Memory or higher 512 MB Video Memory or higher
Screen Size 13-inch 15-inch
Warranty 3-year parts and labor (AppleCare) 3-year parts and labor (AppleCare)
Insurance Comprehensive breakage, theft, liquid spill, hazard (strongly recommended)

Software

Do not purchase Microsoft Office products. The university currently has a site license for these products.

  Minimum Recommended
Anti-Virus Required MalwareBytes Premium
Productivity Tools

Office 365 (do not buy, university currently has a site license)

Office 365 (do not buy, university currently has a site license)

 

  Parallels Desktop (version compatible with your Operating System), needs to be purchased separately.

Computer Discounts

Brightspace Assistance

Forgot Password?

  1. Go to the Brightspace Login
  2. Select "Forgot Password"
  3. Enter the your entire student ID (the 900 number from Banner) as your username
  4. Then go to your UD email account (or designated preferred email account) and obtain directions (Your UD email account may be accessed via your My UD area of the www.udallas.edu site) NOTE: Please make your password at least 8 characters with a combination of numbers and letters. It is case sensitive so please make note of your selected characters.
  5. Then return to https://udallas.brightspace.com/d2l/login?logout=1 .
  6. Enter your Student ID as your username
  7. Enter the password you created
  8. Select Login
  9. And you are in! 

Technical Information

Platform Technical Requirements
Please check your system against the documentation provided.

Orientation Course

The software continues to have enhancements and updates added, so even if you have taken the orientation previously, you should revisit it. Before you begin your enrolled coursework, you may access the orientation at any time from your Student Homepage. You will be able to access your course(s) when the semester begins.

Your tutorial is titled Brightspace Learner Training and is located in your list of courses.

Contacts

A list of pertinent contacts is available from the Contacts tab located at https://udallas.brightspace.com/d2l/login?logout=1

Please note that the availability of each area is listed and that the Brightspace technical help is available 24 hours a day, 365 days a year.

Brightspace does not assist with login credentials. For security reasons if you have difficulty with logging in, contact vcox@udallas.edu

Recommended courtesies

Student Responsibilities:

  • You should familiarize yourself with the University of Dallas academic honesty and general policies.
  • Do not wait until the day homework is due to ask questions about concepts you have difficulty with. Note your professor's availability or virtual office hours, during which time you can expect a return of e-mail messages. Professors while available most of the time, are not available 24/7.
  • Be professional: Use proper grammar and English and re-read your messages before posting them to the course.
  • Include a clear subject line and insert your course number in the subject line of e-mails. This helps the professor keep track of your emails and often professors teach more than one class.
  • Avoid forwarding chain letters and other items that clog servers and potentially pass viruses.
  • Read your class syllabus carefully. It is your official guide to the course, and you should familiarize yourself with the class requirements. You should immediately contact your professor if you find anything in the syllabus that needs clarification.

Registration Assistance / BannerWeb Assistance  

If you are having trouble registering for classes, please contact your academic advisor.

For any other problems with BannerWeb, please send an email to support@udallas.edu

CashNET Assistance

For problems with CashNET, please send an email to bursar@udallas.edu

The Forum Assistance

For problems with The Forum, please send an email to support@udallas.edu

Residence Hall Maintenance Request

Need Help?
Open a Support Ticket